Electricity

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Phone number to report failures

Phone number to report electricity failures is: 0113957799
Phone number to report unauthorized electricity consumption is: 0800360300
Reporting reading status of electricity meters
Reading status of electricity meters can be reported to the following contacts, according to your location:

Beograd centar

ED Beograd centar
[email protected]

0113655414

Banovo brdo
ED Banovo brdo
[email protected]

0113554322

Zemun
ED Zemun
[email protected]

0113405033

Krnjaca
ED Krnjaca
[email protected]

0113405574

Mladenovac
ED Mladenovac
[email protected]

0118231338

Obrenovac
ED Obrenovac
[email protected]

0118723873

Public Enterprise Electric Power Industry of Serbia “Elektroprivreda Srbije” is the largest company in Serbia and as such represents economic and energy backbone of the country.

EPS is fully committed to achieving its mission, which is to securely supply customers with electricity, under the most favorable market conditions, with continuous service quality improvement, promoting environmental awareness and increasing the well-being of the community in which it operates.
“EPS distribucija”
www.epsdistribucija.rs

Public lightening

The City of Belgrade – the City Administration ‒ the Energy Secretariat for years through programs of the public utility company “Javno osvetljenje” Beograd (Public lightening), has been financing and implementing procedures for enhancing installations of public lightening, with application of contemporary technology in this domain, at the territory of 17 city municipalities, in accordance with the provisions of the Statue of the city of Belgrade.

Reporting failures in public lightening installations (breakdowns/ complaints) can be done over the phone. Contact center of the public utility company “Javno osvetljenje” Beograd is at the service of citizens 24 hours every day in a year, and calls can be made at phone no. 0114405100; 0692024000, or via contact page at the website of the public utility company.

Belgrade Call Center (BCC) through unique information center encompasses communication of citizens and the City Administration, public utility companies and other City institutions within the authority of the City Administration.
Through BCC you can raise a question, report an issue or make a suggestion to the relevant secretariats, departments, public utility companies or other subjects within the authority of the City Administration.

Communication between the Belgrade citizens with BCC is enables in the following manners:
• toll free call from Telekom landline network at 0800110011, calls from other mobile networks and landline phones at 0113090007, (workdays, 07.00‒22.00)
• fax: 0113605811
• e-mail: [email protected]

• in person at the address Tirsova 1.
Phone number of the Information center is 0113957777. For all other additional questions citizens can contact the Information center via e-mail: [email protected]
Connection to network supply

The procedure of connecting to network supply is not that complex once you have the right information. The procedure of connecting facilities of future customer (consumer) to the electricity distribution network within the consolidated procedure is initiated by the Investor of the facility, by handing in a request for reporting work for the facility which is being built, to the relevant organ through Central evidence of unified procedures (CEOP).

The steps that need to be made within the procedure can be found here.

Connection in the consolidated procedure

Read more here.

Connection out of the consolidated procedure

Read more here.

Connection of electricity producer facility

Read more here.

Procedure of acquiring the consumer producer status

Read more here.

Services pricelist

Here you can find services pricelist.