PERSONAL DATA PROTECTION POLICY

Access to and usage of the portal beograd.rs is subject to Terms of Use and this Personal Data Protection Policy, as well as applicable regulations of the Republic of Serbia that govern this matter.

By accessing and using the portal beograd.rs, that is providing your consent, you unconditionally accept the rules and terms outlined in this Personal Data Protection Policy.

The city of Belgrade undertakes all the available measures to protect personal data in accordance with applicable regulations.

Controller

The controller of the personal data collected through the beograd.rs portal is the City of Belgrade, Dragoslava Jovanovića Street No. 2.

Collection and use of user data

All internet users may, without limitations and according to Terms of Use and Personal Data Protection Policy, visit the portal beograd.rs, without providing any personal data.

All information collected at that time is used to enable or facilitate the use of the portal and to prevent any misuse and unlawful activities.

Only anonymized data about the use of the portal is collected from portal visitors (daily number of users, number of pages viewed), as well as the IP address of the device used to access the portal (for the purpose of protecting the portal from cyberattacks and other forms of misuse of the portal and/or its content), and other similar data. This data is collected without individual identification, even though the IP address can be used in case of preventing misuse or unlawful activity. This information is used so the portal can be upgraded and to provide the latest and most relevant information.

Use of „cookies“

The portal beograd.rs uses cookies in data collection.

Cookie is a small piece of textual data that is sent to your device when accessing a website. Cookies perform a wide range of functions, enabling more efficient navigation between pages, saving preferred settings, and contributing to a better overall user experience of the portal.

Cookies that are non-essential for the functioning of the portal are may also be used. Such cookies are not used to track the behavior of individual users outside the portal, nor their identification, but rather for gathering useful information on the use of the portal, which allows later upgrades to the portal and its functions or content.

If you do not wish to accept cookies, you can set your internet browser in a way that it notifies you when cookies are being sent to you and you may decline the reception of all cookies. Moreover, you can also delete cookies that are already stored on your device.

Settings and purpose of cookies are as follows:

1. Essential

Essential cookies assist in usability of the portal, allowing basic functions such as navigation on the page and access to safe spaces on the portal. The portal cannot function properly, nor it can be used without such cookies.

2. Settings

Setting cookies enable the portal to remember information that changes the way the portal behaves or appears, such as the selected language or the section/page the user is currently viewing.
3. Statistics

Statistics cookies support the Controller to understand the interaction between the visitor and the portal by anonymous collection of information and reporting.

4. Marketing

Marketing cookies are used to track visitors within the portal. The intention is to display content that is relevant and appealing to the individual user.

The above does not apply to third-party content and cookies that are available on the portal through integrations or links to other websites and portals, which are not under the control or influence of the City of Belgrade and for which the City of Belgrade holds no responsibility.

Collection and purpose of processing personal data

In cases where personal data is requested from the portal visitors, we will also request consent for the processing of such data in accordance with the Personal Data Protection Law, in the form of specific consent (e.g., by checking a box indicating that the user has read and agrees with the Personal Data Protection Policy)

Hereby, we inform you of the process and the purpose of processing personal data.

Personal data for which consent has been given by the person to whom it relates or for which there is a legal basis for processing, are processed for the purpose of providing the services and features that such person has registered for or requested on the beograd.rs portal (for example: delivering service information and information about surveys and/or programs the user has signed up for, responding to submitted inquiries, or providing notifications and additional information on the activities of the City of Belgrade).

For above mentioned purposes, the following personal data is being processed: name and surname, and e-mail address. Other types of personal data can be processed depending on the specific request of the user, for a specific purpose, and with particular consent, which is given during the application for individual services, or based on other grounds set by law.

If you do not want to receive notifications or to be a registered user anymore, you can inform us, which is then considered as revoking consent to process your personal data we obtained for this purpose, and we shall act according to the provisions of the Personal Data Protection Law.

Protection of and Access to Personal Data

The Controller may engage and authorize other persons as processors in line with applicable regulations.

All personal data that is collected and processed is stored on a server which is under the control of the controller or authorized and engaged processors, and may be accessed only by authorized personnel for data processing and for the purposes mentioned in this policy or for other purposes that the person to whom data is concerned personally gives consent.

Protection of Personal Data, which is stored in above mentioned servers, is secured with the use of modern data protection technology, with encryption and a system of user accounts and passwords for access of authorized personnel, that is, limiting access of non-authorized personnel in accordance with standards in the field of Personal Data Protection.

Personal Data will be processed as long as there is consent of the person to whom the data relates, and any longer than that only if so permitted by Law or any other applicable regulation in the Republic of Serbia.

Content and websites of third-parties

On beograd.rs portal, content of third parties can be uploaded and made available, by embedding content of third parties or links leading to websites/portals of third parties. If you choose to access such content or to visit such website/ portal by clicking the link, you will be sent to the content or the website/ portal of the third party.

Circumstances that such content is available on the beograd.rs portal or that there exists a link with the website/portal of a third party, do not represent consent, authorization or connection with said third parties, nor does it represent consent or warranty for their policies and rules of personal data protection and data security. The City of Belgrade does not attain or perform any control over the content or websites of third parties.

Such content and third-party websites may send their own cookies or other files to your device, collect the data, or request personal data and apply different rules in respect of processing personal data that you send them.

We advise you to familiarise yourself beforehand with the rules on personal data protection of other content providers and websites that you visit.

Contact

For all inquiries and requests regarding the processing of personal data on the beograd.rs portal, please contact us at: [email protected]

Amendments

The City of Belgrade retains the right to change the Personal Data Protection Policy of the beograd.rs portal without prior notice.